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Solutions

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With an approach that emphasizes quality, customization, and attention to detail, we deliver premium software solutions that elevate agency operations, streamline processes, and drive success. Explore our comprehensive suite of core operations offerings designed to refine your constituent interaction.

Program Solutions

OmegaMSP deploys and supports a unique portfolio of complete functional program solutions for government operations based on a robust set of shared capabilities and years of public sector operational knowledge. These managed solutions address the most common government business scenarios and administrative needs.

NovaXRM

CRM Solution

NovaXRM is a comprehensive Customer Relationship Management (CRM) solution designed specifically for government agencies. With NovaXRM, agencies can efficiently manage interactions and relationships with constituents, streamline communication, and enhance customer service. This user-friendly CRM platform empowers agencies to track and analyze customer data, improve engagement, and drive better outcomes.

EquinoxPCS

Procurements & Contracts Solution

EquinoxPCS is a powerful Procurements & Contracts Solution designed to streamline the procurement process, manage contracts effectively, and optimize vendor relationships for government agencies. This cloud-based platform offers advanced features to simplify procurement workflows, enhance transparency, and drive cost savings, empowering agencies to achieve procurement excellence.

SolsticePPS

Permit Processing Solution

SolsticePPS is a comprehensive Permit Processing Solution designed to streamline permit application, review, and approval processes for government agencies. This user-friendly platform automates permit workflows, improves communication with applicants, and enhances compliance monitoring, enabling agencies to expedite permit processing and enhance customer satisfaction.

CometCMS

Case Management Solution

CometCMS is a robust Case Management Solution tailored for government entities to effectively manage and track cases, streamline processes, and ensure timely resolution. This intuitive platform centralizes case information, facilitates collaboration among team members, and enhances productivity, enabling agencies to deliver superior services to their constituents.

GalaxyFMS

Financial Management Solution

GalaxyFMS is a comprehensive Financial Management Solution tailored for government agencies to streamline financial operations, improve fiscal transparency, and ensure compliance. This cloud-based platform provides robust financial tools to manage budgets, track expenditures, and generate insightful reports, empowering agencies to make informed financial decisions and drive financial accountability.

SolarARS

Application & Request Submission Solution

SolarARS is an innovative Application & Request Submission Solution that enables government agencies to streamline the submission and processing of applications and requests. This cloud-based platform offers customizable forms, automated workflows, and real-time tracking capabilities to enhance efficiency, reduce processing times, and improve service delivery for agencies and their constituents.

EclipseRMS

Record Management Solution

EclipseRMS is a comprehensive record management solution that enables government agencies to organize, store, and retrieve records securely and efficiently. This user-friendly platform simplifies record-keeping processes, enhances data security, and ensures compliance with regulatory requirements, making it an essential tool for agencies seeking to optimize their record management practices.

MeridianGMS

Grants Submission & Review Solution

MeridianGMS is a specialized Grants Submission & Review Solution that simplifies the grant management process for government agencies. This intuitive platform automates grant submission, review, and approval workflows, enhances collaboration among stakeholders, and ensures efficient grant fund management, enabling agencies to maximize funding opportunities and achieve grant success.

ZenithBRE

Business Rules and Policy Solution

ZenithBRE is a sophisticated Business Rules and Policy Solution that empowers government agencies to automate business rules, enforce policies, and ensure regulatory compliance. This flexible platform enables agencies to define, manage, and enforce business rules effectively, streamline policy implementation, and enhance operational efficiency, making it an indispensable tool for agencies seeking to optimize their business processes.

Contact Center Solutions

OmegaMSP deploys and supports a customer-centric comprehensive cloud contact center solution for government-to-constituent interactions.

  • LunarCCS

Program and CCS Software Support

OmegaMSP supports a diverse portfolio of CCS components and platforms under a 3rd party maintenance program based on best practices and years of experience.

  • NebulaCSM

Professional Services

OmegaMSP professional services deliver excellence in consultative implementation-oriented services.

  • Senior Program Manager

  • Project Manager

  • Solution Architect

  • Senior Consultant

  • Analyst

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